Quality home services, on demand

Booking a service with Urban Company is simple. You can book through our website or mobile app. Just select your service, choose a convenient date and time, and confirm your booking. Our professional will arrive at your doorstep at the scheduled time.

Our professionals follow strict safety protocols. They use masks, gloves, and sanitizers during service delivery. All our service providers undergo regular health checks and are trained in safety procedures. We maintain high hygiene standards to ensure a safe experience for our customers.

Yes, you can reschedule or cancel your booking through our app or website. For rescheduling, select a new date and time as per your convenience. For cancellations, please refer to our cancellation policy. In some cases, a cancellation fee may apply if the service provider is already on their way.

Urban Company accepts various payment methods including credit/debit cards, digital wallets, UPI, and cash on delivery. You can choose your preferred payment method at checkout. For certain services, we may require a token advance payment to confirm your booking.

All Urban Company professionals undergo a rigorous verification process. This includes identity verification, background checks, and skill assessment. We also conduct training programs to ensure our professionals deliver high-quality services. Only after clearing all these steps are they onboarded to our platform.

Customer satisfaction is our priority. If you're not satisfied with a service, please let us know immediately through our app or customer support. We offer a 100% quality guarantee and will arrange for a rework or provide an appropriate refund as per our service guarantee policy.